Privacy Policy

 

1. Who We Are

Our website address is: https://europeanautowerks.com.au. We provide automotive service and repair for European vehicles in Narellan, NSW.

2. Information We Collect

Because our website does not feature user accounts, logins, or a blog, the collection of personal data is minimal.

  • Contact Forms: When you submit an enquiry, we collect the data shown in the form to respond to your request.

  • Technical Data: We collect your IP address and browser user agent string during form submission to assist with spam detection.

3. Cookies

We use cookies to improve your experience on our website. Cookies are small files placed on your device that help the site function correctly.

  • Functional Cookies: These are necessary for the basic operation of the site, such as maintaining security and ensuring the contact form submits correctly.

  • Analytics: We may use cookies to understand how visitors interact with our website (e.g., which pages are visited most often). This data is anonymised and used only to improve our website’s performance.

4. Google Maps & Third-Party Services

To help you find our workshop, we use Google Maps on our site.

  • Embedded Content: Using Google Maps may allow Google to collect your IP address, GPS data, and track your interaction with the map.

  • Privacy Practices: This data is governed by Google’s Privacy Policy. We do not have control over the data Google collects through their map interface.

5. Data Sharing

We do not sell or trade your personal information. We only share data with:

  • IT Support: Trusted third-party IT services who assist in maintaining our website’s security and functionality.

  • Spam Protection: Automated spam detection services may check form submissions.

6. Data Retention

Information submitted via contact forms is kept for as long as necessary to provide our services or to comply with legal obligations. Technical metadata may be retained indefinitely to help prevent future spam.

7. Your Rights Over Your Data

You may request an exported file of the personal data we hold about you or ask us to delete it. This excludes any data we are legally required to keep for administrative, tax, or security purposes.

Terms of Service

1. Acceptance of Terms

By accessing and using https://europeanautowerks.com.au, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Nature of Information

The content provided on this website is for informational and educational purposes only. While we strive to provide accurate information regarding European vehicle servicing and repairs, the content does not constitute professional mechanical advice.

3. Contact Form and Enquiries

  • No Service Contract: Submitting an enquiry via our contact form does not create a formal service agreement or booking. A contract for service is only established once we have confirmed a booking with you directly.

  • Accuracy: You agree to provide accurate and current information (name, email, and phone number) when using our contact form.

4. Intellectual Property

The design, logo, and original content of this website are the intellectual property of European Autowerks. You may not reproduce, duplicate, or “scrape” content from this site for commercial purposes without our express written consent.

5. Limitation of Liability

European Autowerks and its employees shall not be held liable for any damages (including, without limitation, damages for loss of data or profit) arising out of the use or inability to use the materials on this website, even if we have been notified of the possibility of such damage.

6. External Links

We may occasionally link to third-party websites (such as parts suppliers or automotive brands). We are not responsible for the content or privacy practices of these external sites.

7. Revisions and Errata

The materials appearing on the website could include technical, typographical, or photographic errors. European Autowerks does not warrant that any of the materials on its website are accurate, complete, or current. We may make changes to the materials contained on the website at any time without notice.

8. Governing Law

These terms are governed by and construed in accordance with the laws of New South Wales, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State.

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